All parcels are send within 3 days after receipt of payment. Tracking number will be sent to the e-mail specified during registration and also added to the order details in your account. The shipping cost is automatically calculated in shopping cart based on the weight of items.

Delivery time

Usually international postal items leave Russia within 5 days, further speed of delivery depends on work of customs and postal service of the recipient country.

The average delivery time:

 • Russia  – 5-20 days (in depending oт region); 

 • Europe  – 1.5-3 weeks;

 • USA  –  2-3 weeks;

 • Canada, Asia  –  2-4 weeks;

 • South America, Australia and Oceania  – 3-5 weeks;


Applies to International shipments only. All parcels are sent without declared value. We care about comfort of customers and are ready to do everything possible to simplify the clearance. So, if you have any requests for sending or filling in the Declaration (form CN-22, pasted on the package), please write it as comments to order.

Warranty and returns

We take responsibility for delivery of parcel. If it get lost we will make a refund or send same item one more time. If your country isn`t in shipping list, this means that we cannot guarantee a successful delivery or have a negative experience with your country's postal service. but if you can`t live happily without item from our store, then please write us and we will try to find an alternative method of delivery.

If our product don’t fit or you don’t like it for any reasons, the product can be returned or exchanged. In this case you should send the parcel back paying the shipping cost. If you got defective product, we assume all return transportation expenses. We will make a refund within 10 days after receiving the goods.

Goods of good quality can be returned or exchanged if provided: 

 • From date of receipt of goods has not passed 14 days;

 • The product was not used: appearance, brand labels and packaging are without breaking.

Return address: Karasev Yuri, 105554, Russia, Moscow, Poste restante.

Storage in recipient's post office

If you don`t pick up the parcel from your post office before storage period ends, package will be send back to us and we have to pay for return shipment. Hope for your understanding.